Privacy Policy

Confidentiality of Personal Information is the most important thing for Perum Jasa Tirta I which conducts business under the name PERUM JASA TIRTA I (“We”). We are committed to protecting and respecting user privacy (“you”) when accessing and using our services, including but not limited to (“Company Public Information Request Service”). how we use the personal information we collect and/or provide you (“Personal Information”). This Privacy Policy applies to all users of Our Services, unless set out in a separate Privacy Policy. Please read our Privacy Policy carefully so that you can understand our approach and how we use the information. This Privacy Policy includes the following:

  1. Personal Information We May Collect
  2. Use of Personal Information
  3. Disclosure of Personal Information
  4. Storage of Personal Information
  5. Your rights
  6. Our Rights
  7. Cookies Policy
  8. Recognition and Consent
  9. Anonymous Data
  10. Security of Your Personal Data and Affiliates
  11. Changes in Our Privacy Policy
  12. How to Contact Us

By visiting and/or registering an Account on Our Services, you and/or your parent, guardian or guardian (if you are under 18 (eighteen) years of age) accept and agree to the approach and methods described in this Privacy Policy.


We may collect Personal Information in the form of:

  1. The information you provide. You can provide information through electronic forms on Our Services or by correspondence by telephone, electronic mail, and so on. This information includes the information you provide when registering with our Services. The information you provide may include your name, address, e-mail address, telephone number, personal description, photo, and other data. We may ask you to verify the information you provide, to ensure the accuracy of the information.
  2. Information we collect. For each of your visits to our services, we may collect the following information automatically: Technical information, including the Internet Protocol (IP address) address used to connect your computer to the internet, your login information, the type and version of the browser used. , time zone settings, types and versions of browser extensions (browser plug-ins), operating systems and Our Services.



We use Personal Information in the following ways:

We may use the personal information collected through our Service site to contact you in connection with requests made to us and otherwise to improve your experience with us. Personal information will not be sold or transferred in ways that violate applicable laws and regulations, except that we will disclose the information we collect to the government or other authorized parties if required by applicable laws and regulations.



We may share or disclose Personal Data only within the scope of the company, in this case the divisions related to the Application Request that you send.



All Personal information that you provide to us is stored on secure servers. All Applications you submit on Our Services will be encrypted. By submitting your Personal Information to our Services, you consent to the transfer, storage, and processing that occurs on our Services. We will take steps within reasonable limits necessary to ensure that Personal Information is treated securely and in accordance with the Privacy Policy and Applicable Regulations. All Personal Information that you provide will be stored by us: (i) as long as you are a user of the Service We. In situations where we provide (or you choose) a password that allows you to access certain parts of our service, you are responsible for maintaining the confidentiality of this password. You are not allowed to share your password with anyone. Please note that the transmission of information over the internet is not completely secure. Nonetheless, We will try our best to protect such Personal Information. We cannot guarantee the security of data sent to our Services; the risk of any transmission is your responsibility.



You may request the deletion of your Personal Information on Our Services or withdraw your consent to any or any collection, use or disclosure of your Personal Information by providing us with reasonable notice in writing. Depending on the circumstances and nature of the request you request, you must understand and acknowledge that after the withdrawal of such consent or removal request, you may no longer be able to use Our Services. Withdrawal of your consent may result in termination of your Account.



Public Information that is published is a form of information for general decent matters and not for commercial purposes (Buying and Selling). In some cases the following should be noted:

  1. Public Information Service of Perum Jasa Tirta I is an information service related to Perum Jasa Tirta I.
  2. Information submitted through an application made by the applicant is confidential and may not be traded or disseminated.
  3. Determination of the legal route will be made if the applicant commits a violation in the form of trading data and disseminating confidential information between the information provider (Perum Jasa Tirta I) and the information recipient (you).

When you use our services, we may place a number of cookies on your browser. Cookies are small digital files containing letters and numbers that we store on your browser or computer hard drive with your consent. Please note that third parties (including, for example, advertising networks and external service providers such as web traffic analysis services) may also use these cookies, over which we have no control. These cookies tend to make our services and the advertisements displayed in them more relevant to your interests, and improve the performance of our services. However, you may not be able to access all or part of our Services.



By agreeing to the Privacy Policy, you and/or your parent, guardian or guardian (in case you are under the age of 18 (eighteen) years) acknowledge that you have read and understood this Privacy Policy and agree to all of its terms. In particular, you agree and give consent to us to collect, use, share, disclose, store, transfer, or process your Personal Information in accordance with this Privacy Policy. relating to agencies or other parties) to us, then you represent and warrant that you have obtained consent from the individual for, and hereby consent on behalf of the individual for, the collection, use, disclosure and processing of their personal information by us.



We may create, use, license or disclose Personal Data available on Our Services, provided that, (i) that all identifying items have been removed so that the data, either alone or in combination with other available data, cannot be linked to or associated with with or not being able to identify an individual, and (ii) similar data has been combined so that the original data forms part of a larger data set. The techniques described above also apply if you make (i) request deletion of your account and Personal Data, ( ii) withdraw your license to use our services and services or (iii) when you stop using our services. We will destroy any of your Personal Data after 5 (five) years since you did one of the three possibilities, if the Personal Data is no longer needed for the services or purposes stated in this Privacy Policy, and if we no longer have legal or business purposes to store your Personal Data.



Confidentiality of Personal Data is a priority for us. We will always take appropriate legal, organizational and technical measures to ensure that your Personal Data is safe and protected. Any processing of your Personal Data will only be carried out in accordance with this Privacy Policy and applicable laws and regulations. Please note that the transmission of information over the internet is not completely secure. Nevertheless, We will try our best to protect such Personal Data. We cannot guarantee the security of data sent to our Services; the risk of any transmission is your responsibility. Once we receive your Personal Data, we will use strict procedures and security features to prevent unauthorized access. You are responsible for (i) maintaining the confidentiality of your account, including passwords and payment details, to anyone and (ii) maintaining and ensuring the security of your device used to access and use the Service.



Any changes we make to our Privacy Policy in the future will be published on this page and, when necessary, notified to you by email and/or other appropriate means. Please revisit this page from time to time for updates or changes to our Privacy Policy.



If you have any questions regarding this Privacy Policy or you wish to gain access and/or make corrections to your Personal Information, please contact us via


Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to Perusahaan Umum Jasa Tirta I.


Perusahaan Umum Jasa Tirta I is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.


The ppidPJT1 app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the ppidPJT1 app won’t work properly or at all.


The app does use third-party services that declare their Terms and Conditions.


Link to Terms and Conditions of third-party service providers used by the app


Google Play Services

You should be aware that there are certain things that Perusahaan Umum Jasa Tirta I will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Perusahaan Umum Jasa Tirta I cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.


If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.


Along the same lines, Perusahaan Umum Jasa Tirta I cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Perusahaan Umum Jasa Tirta I cannot accept responsibility.


With respect to Perusahaan Umum Jasa Tirta I’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Perusahaan Umum Jasa Tirta I accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.


At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for the both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Perusahaan Umum Jasa Tirta I does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.


Changes to This Terms and Conditions


We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.


Contact Us


If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at